Privacy Policy

1. Introduction

This Privacy Policy ("Policy") sets out how jomjudi44 ("we", "us", "our", "the Company", "the Platform") — operating the website atjomjudi44.cam — collects, uses, stores, processes, and protects the personal data of individuals ("you", "User", "Player") who access or use our online casino and sports betting services.

We are committed to handling all personal data with transparency, integrity, and in full compliance with applicable data protection legislation, including Malaysia's Personal Data Protection Act 2010 (PDPA) and any other applicable privacy laws or regulations in the jurisdictions in which we operate.

By registering an account with jomjudi44, accessing the Platform, or otherwise providing personal data to us, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data in the manner described herein. If you do not agree to this Policy, you must discontinue use of the Platform immediately.

2. Definitions

For the purposes of this Policy, the following definitions apply:

Term	Meaning
"Personal Data"	Any information that identifies, or could reasonably be used to identify, a specific individual, whether alone or in combination with other data.
"Processing"	Any operation performed on personal data, including collection, storage, use, disclosure, transmission, erasure, or destruction.
"Data Controller"	jomjudi44, the entity that determines the purposes and means of processing personal data collected through the Platform.
"Data Processor"	Any third-party entity that processes personal data on behalf of jomjudi44 pursuant to a contractual arrangement.
"Cookies"	Small text files stored on a user's device by a web browser, used to remember preferences, session states, and analytical data.
"KYC Data"	Identity and age verification documentation, including government-issued ID, proof of address, and liveness verification data.
"Consent"	A freely given, specific, informed, and unambiguous indication of the User's agreement to the processing of their personal data.

3. Personal Data We Collect

jomjudi44 collects the following categories of personal data, depending on your level of interaction with the Platform:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued identification.
• Date of birth (for age verification purposes).
• Residential address, including postcode and state (e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam).
• Email address and contact telephone number.
• Nationality and country of residence.

3.2 Identity Verification (KYC) Data

• Copy of government-issued photo ID (e.g., Malaysian MyKad, passport, or other national identity document).
• Proof of residential address (e.g., utility bill, bank statement, official correspondence dated within three months).
• Selfie or liveness verification image for identity confirmation.
• Source of funds documentation, where required by our enhanced due diligence procedures.

3.3 Financial & Transaction Data

• Bank account details, including account holder name and account number, as required to process withdrawals.
• Payment method identifiers (e.g., FPX transaction reference, DuitNow registration, e-wallet account reference for Touch 'n Go eWallet, Boost, or GrabPay).
• Deposit and withdrawal transaction records, including amounts, timestamps, and payment channel used.
• Cryptocurrency wallet addresses, where deposits or withdrawals are processed in BTC or USDT.

3.4 Account & Gameplay Data

• Account login credentials (username and encrypted password hash — we do not store plain-text passwords).
• Betting history, game session records, wager amounts, and game outcomes.
• Bonus claims, promotional activity, and loyalty programme tier status.
• Customer support interaction records, including live chat transcripts and email correspondence.

3.5 Technical & Usage Data

• IP address and approximate geographic location derived therefrom.
• Device type, operating system, browser type and version.
• Pages visited, features accessed, session duration, and referal source.
• Cookie identifiers and similar tracking technologies (see Section 8).

4. How We Collect Personal Data

We collect personal data through the following channels:

• Direct submission: Data you provide during account registration, KYC verification, deposit or withdrawal requests, and customer support interactions.
• Automated collection: Technical and usage data collected automatically as you interact with the Platform, via cookies, server logs, and similar technologies.
• Third-party sources: Verification data received from identity verification service providers, fraud screening tools, and payment processors in the course of processing your transactions.
• Publicly available sources: In limited circumstances, we may supplement your data with information available from public registers or databases where required for compliance purposes.

5. Data Processing & Use

jomjudi44 processes your personal data for the following purposes:

Purpose	Description
Account Management	Creating, maintaining, and managing your jomjudi44 account, including authentication and access control.
KYC & Age Verification	Verifying your identity and confirming you meet the minimum age requirement of 21 years, as required by our operating standards and AML/CTF obligations.
Payment Processing	Processing deposits and withdrawals via supported Malaysian payment channels including Maybank, CIMB, FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, BTC, and USDT.
Legal Compliance	Fulfilling our obligations under anti-money laundering (AML), counter-terrorism financing (CTF), and responsible gambling regulations.
Fraud Prevention	Detecting, preventing, and investigating fraudulent activity, collusion, and other prohibited conduct on the Platform.
Customer Support	Responding to your enquiries, resolving disputes, and providing technical assistance.
Personalisation	Tailoring your Platform experience, including relevant game recommendations and promotional offers, based on your activity and preferences.
Marketing (with consent)	Sending promotional communications, bonus offers, and platform updates, where you have provided explicit consent to receive such communications.
Analytics & Improvement	Analysing usage patterns and Platform performance data to improve the user experience, fix technical issues, and develop new features.

6. Legal Basis for Processing

jomjudi44 processes personal data one or more of the following legal bases, as applicable to the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and jomjudi44, including account creation, payment processing, and service delivery.
• Legal obligation: Processing required to comply with our legal and regulatory obligations, including KYC verification, AML/CTF reporting, and age verification.
• Legitimate interests: Processing carried out in our legitimate business interests, including fraud prevention, Platform security, and analytics — where those interests are not overridden by your privacy rights.
• Consent: Processing for purposes such as direct marketing communications, where you have provided your explicit, freely given consent. You may withdraw this consent at any time without detriment to your account.

7. Third-Party Sharing & Disclosure

7.1 Authorised Third-Party Processors

We share personal data with authorised third-party service providers who process data on our behalf, strictly in accordance with our instructions and applicable data protection law. These include:

• Payment processors: Malaysian banking partners (Maybank, CIMB, Public Bank, Hong Leong Bank), FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, and cryptocurrency transaction facilitators.
• Identity verification providers: Third-party KYC and AML screening services used to verify player identity and conduct risk assessments.
• IT infrastructure providers: Cloud hosting, data storage, and content delivery partners operating under strict data processing agreements.
• Customer support platforms: Live chat and helpdesk software providers used to facilitate player support interactions.

7.2 Regulatory & Law Enforcement Disclosure

jomjudi44 may be required to disclose personal data to regulatory bodies, law enforcement agencies, or courts of competent jurisdiction where we are legally obligated to do so, including in connection with AML/CTF reporting obligations or valid legal process. We will notify you of such disclosure to the extent permitted by applicable law.

7.3 No Sale of Personal Data

jomjudi44 does not sell, rent, exchange, or otherwise transfer your personal data to third parties for their own independent commercial or marketing purposes. Any data shared with third parties is limited to what is necessary for the specific purpose described above.

8. Cookies & Tracking Technologies

jomjudi44 uses cookies and similar tracking technologies to operate the Platform, personalise your experience, and analyse usage patterns. The following categories of cookies are used:

Cookie Type	Purpose	Duration
Strictly Necessary	Session management, authentication, and security functions essential for Platform operation.	Session / 24 hours
Functional	Remembering your preferences, language settings, and customised display options.	30 days
Analytics	Collecting aggregated usage data to understand how players interact with the Platform and identify areas for improvement.	Up to 12 months
Marketing	Tracking engagement with promotional content and measuring the effectiveness of marketing campaigns, where consent has been granted.	Up to 90 days

You may control cookie settings through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the Platform. Analytics and marketing cookies may be disabled without affecting your core account access.

9. Data Security

jomjudi44 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption at rest for all stored personal and financial data.
• Role-based access controls ensuring that only authorised personnel can access personal data, strictly on a need-to-know basis.
• Multi-factor authentication for all internal administrative system access.
• Regular penetration testing and vulnerability assessments by independent security specialists.
• Comprehensive incident response procedures, including notification protocols in the event of a data breach affecting player rights.

10. Data Retention

jomjudi44 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal regulatory, or accounting obligations. The following general retention periods apply:

• Account and transaction data: Retained for a minimum of five (5) years following permanent account closure, in compliance with AML record-keeping requirements.
• KYC documentation: Retained for a minimum of five (5) years following the end of the business relationship, or longer where required by regulatory direction.
• Customer support records: Retained for a period of three (3) years following the resolution of the relevant interaction.
• Marketing consent records: Retained until consent is withdrawn and for a period of two (2) years thereafter, to demonstrate compliance.
• Technical log data: Retained for a rolling period of twelve (12) months for security and analytics purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data disposal procedures.

11. Your Data Rights

Subject to applicable law, you hold the following rights in relation to your personal data processed by jomjudi44. To exercise any of these rights, please contact us via the details provided in Section 15.

12. Minors & Age Policy

jomjudi44 is strictly an adults-only platform. Our services are not directed at, and must not be accessed by, persons under the age of 21 years. We do not knowingly collect personal data from minors.

As part of our KYC verification process, we require all players to confirm their date of birth and to provide documentary proof of age. Any account found to belong to a person under the age of 21 will be immediately closed, and all associated funds — including any winings — will be forfeited and returned to source where legally required or otherwise disposed of in accordance with applicable law.

If you have reason to believe that a minor has registered an account with jomjudi44, please contact us immediately so that we may investigate and take appropriate action.

13. Cross-Border Data Transfers

In the course of operating the Platform, your personal data may be transferred to and processed in countries outside Malaysia, including jurisdictions where jomjudi44's infrastructure providers, KYC processors, or payment technology partners are based.

Where such transfers occur, jomjudi44 ensures that appropriate safeguards are in place to protect your personal data, including contractual arrangements with third-party processors that impose data protection standards equivalent to those required under Malaysian law. By using the Platform, you acknowledge and consent to such transfers where necessary for the delivery of the services.

14. Amendments to This Policy

jomjudi44 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational procedures. Where changes are material, we will provide notice via email to your registered address, or by posting a prominent notice on the Platform prior to the changes taking effect.

The effective date displayed at the top of this Policy indicates the date of most recent revision. We encourage you to review this Policy periodically to stay informed of how we protect your data. Continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

15. Contact Us

If you have any questions, concerns, or wish to exercise any of your data rights, please contact our Data Protection team through the following channels:

• Email: [email protected] (displayed as plain text — not a clickable link)
• Live Chat: Available24 hours a day, 7 days a week via the jomjudi44 Platform
• Response Time: We aim to acknowledge all data rights requests within five (5) business days and to resolve them fully within thirty (30) days.

For matters specifically relating to responsible gambling, self-exclusion, or account restrictions, please refer to our dedicatedResponsible Gambling page.

For general enquiries relating to your account, Terms & Conditions, or how we operate, you may also visit our FAQ page.